- We stand behind all our products unconditionally. Any products may be returned, in new and unused condition, within 30 days, for an exchange.
- Essential oils have a 365-day 100% money-back guarantee. If you are not completely happy with your essential oil, please email firstname.lastname@example.org
CLASSES, WORKSHOPS & RETREATS
- Workshops, specialty feature classes and retreats are expected to be booked and pre-paid unless consultation with the presenter. If you are not able to attend, it is expected to give 48 hours notice so the waiting list can be approached. If a replacement can be arranged, at the presenter’s discretion, your monies may be refunded or held for transfer to the next session. If 24 hours or less notice is provided, your investment will be forfeited.
BODYWORK APPOINTMENT CANCELLATION POLICY
I understand that life gets ‘messy’ sometimes. We can book appointments with good intentions of turning up – but occasionally things just don’t go to plan!
- If you need to cancel or re-schedule your appointment – a minimum of 24 hours notice is required. This allows for anyone on the appointment waiting list to get in sooner. Your understanding in this matter is truly appreciated.
- Any appointment ‘No Show‘ will be invoiced for the full session amount.
- This policy also applies in reverse: If I need to cancel your appointment with less than 24 hours notice, you will receive your session free of charge.
- Appointment cancellations or re-schedules are accepted via phone, text or email to the following:
Mobile: +61 434 55 77 14
- Gift vouchers have a 6 month use by date and are transferable but not redeemable for money. The gifted service may be exchanged for another of same or lesser value.
HEALTH COACHING PROGRAMS
- Course tuitions will not be refunded once they have begun, as all of the audios and videos are downloadable. Sheralee wants your full commitment before you begin, as she is fully committed to your progress once you are her student/client.
- Tuition refunds for Dharma Connection courses will be issued if cancellation is received 48 hours before the start of a course, minus a processing fee.** If returning a course at least 48 hours before the course has begun, processing fees areas follows:
- $50 for courses costing under $350.
- $100 for courses over $350-$1000.
- $500 for courses and programs more than $1000.
**The reason the returns are strict, is usually you are buying access into content you can use immediately.
- Cancellations received within 48 hours of the course starting will receive a refund minus 25% of the cost of tuition. No refunds will be issued after a course begins. If circumstances necessitate, you may delay your start date one time.
- Course content is non-transferable and cannot be shared. If members break this policy it is grounds for expulsion without refund.